iPhone users are sheep

Information Technology, Rants and Raves

I keep seeing all these posts about how iPhones are for smart people, and how Android is for poor people. There’s some flawed logic in these kinds of posts. For one. iPhone is simple, just like their users want. They don’t want to deal with customization. Personally, I’d take customization, a removable battery, and an SD card over a phone that’s supposedly secure and simple from the factory. I want to be able to control my phone. This isn’t how an iPhone user thinks.

My theory on why more of the successful and creative types use iPhone is that they just aren’t interested in the above. They don’t care that they can use an Android as a computer replacement, because their iPhone can make calls, send texts and surf the web. Though just because a person is successful doesn’t mean they are smart.

If anything, I would make an opposite claim that iPhone users aren’t as smart in the technical aspect of Android users. Because there’s more to Android, there’s more to figure out, more nooks and crannies for the ability to unlock unknown possibilities.

Plus, the fact is, with Android, users don’t have to let ONE company dictate what they get out of a phone. Why? Because there are TONS of Android options in all shapes, sizes, prices and customizability. And that to me, is smart.


Get with the times

Information Technology, Rants and Raves

Technology is all around us. Why would you reject it? Phone calls are outdated and inefficient at handling multiple requests at once. Use technology to your benefit. Text, Email, use a ticket system like OSTicket or DeskPro. Personally, I’m less likely to deal with a business that doesn’t use up to date tech. Get with the times. The longer you reject it, the more you’re gonna have to spend in the end to set it up or learn.

5 Things Professionals have No Excuses for

Information Technology, Rants and Raves

Following Directions

Okay, this is definitely one thing that I see a lot of. People either can’t or don’t read/follow directions. I get asked a question and I answer it with a short set of instructions hyper-linked to a longer set. And people still seem to ask a question I covered in the longer set.

I can get the not wanting to read insanely long documents, but when you’re handed a step by step with screenshots, c’mon.

Or even more simply, I tell someone, don’t do this. And they do it anyway. As a child, this is part of the growing process. As an adult, no.

Knowing how to use the technology you have to use every day

No matter what your profession is, you should know at least the basics of every program you use on a daily basis. You should know the basics of the consistent policies, for example: If your password changes every 90 days, you should know how to change your password and update it in the necessary locations.

Gaining and Using Common Sense

This one is simple. Just use your brain. I can’t count how many times that I get confirmation questions. I’ll say, click through the prompts (Example, all prompts might say next, ok or done) and people get confused. It’s not rocket science. Some things you can figure out. I once messaged a guy who asked for my help using our remote control software, and it says my name, and he didn’t respond because he didn’t recognize it. Again, common sense.

Paying Attention

Ever have someone consistently ask you for something that’s right in front of them? Yea, so have I. It’s annoying. Once in a while is fine, as long as it doesn’t happen all the time.

Timely Responses

In my opinion. The lack of a timely response can be killer. Ever heard the saying strike while the iron is hot? This applies to SMS, Phone Calls, Facebook Messages and Email. During your business hours, the majority of your response times should be no longer than 2-3 hours, and this is if you’re busy. During off hours, 12 hours could be acceptable depending on your position. If you face the public, you should be responding ASAP. If a CEO of a company with 400 employees can answer an email in a timely manner, then the rest of you have no excuse.

Backing Up your Photos with Google Plus

Information Technology

For this one, you need a Gmail account or an account linked into Google. If you don’t want a gmail address, you can link your current email by clicking here.

Due to not having an iPhone emulator I can take screenshots on, the screenshots are all for Android, but the iPhone walkthrough is still very similar.

1. Open the Play Store or App Store and Search for Google+. Then install it.

2. After Installation, you should have a new icon somewhere that says Photos. Open this App.

3. Click Sign In

4. If you don’t have a Google Plus Profile, you will get a similar screen, if you do, skip to the next step.

set up google plus

5. Click the Menu, then click Settings >> Auto Backup

6. Change the Photo size to Standard (otherwise it counts against storage usage) and make sure you set while charging only as well as wifi only. Then click back up all. And Voila, your photos will now back up automatically. You can see them from this app or on the web at http://photos.google.com

Screenshot (09-47AM, Nov 03, 2014) (1)

Android App Recommendations

Information Technology

The whole point of a smartphone is to maximize communication and efficiency. Take a look at some of these apps to do both.

Click the names to go to the app!

MightyText – This app allows you to text message your clientele, friends and family from your computer using you cell phone number. You install the desktop app and mobile app, sign in with google, and you’re all set!

Trip Log Expense Tracker  – An all in one, mileage tracker with GPS tracking, IRS data reports and all around business expense tracking. Definitely an awesome app.

Smart Launcher 2 – This is the last launcher you will ever use on your android. What’s a launcher? The launcher is the home screen you see when you are using your device. This one allows fast and clean activation of Apps. Also allows the use of touch free voice activation. This is the same one Keith, Lynn and I use. For more features such as widgets, check out their pro version.

Swift Key Keyboard – This replacement keyboard has a number row, arrows, word prediction, swype, voice and many more customizations than could ever be done with the Stock keyboard.

Dolphin Browser – The ultimate browsing experience. Fast, sleek, loads almost any page and supports flash. If you pay for lastpass, there’s also a plugin for Dolphin. Find it here.

LastPass for Android – Manage all your passwords on your Android. Syncs with your computer. Requires lastpass premium for $12/year.

ES File Explorer – This is a file explorer for android, and will allow you to view the files on your phone much like you do on your computer.

My Backup Pro ($) – This is a local backup program to back up your entire device to your SD Card (On Android 4.4 it backs up to internal storage).

Greenify (optional $) – This program automatically puts applications into a sleep/hibernate mode when not in use, therefore preventing them from using your battery or data. Unlike task killers, which just restart apps, this halts them completely until you re-open them.

GSam Battery Monitor and Better Battery Stats  – Battery life got you down? These apps together can help determine what’s causing the drain!

Companies against root | Warranty Rant.

Information Technology, Rants and Raves

Root: Gaining access to the system to gain full control over the $600+ device you just purchased. The equivalent of being an administrator on Windows.

Yet being an admin on Windows doesn’t void any warranties, nor is it frowned upon by officials. So why is rooting?

To all the companies who void warranties because of root. Stop it. Forget the flash counter or the Knox Warranty. If we put the firmware back to stock, it’s stock, enough said.

To Verizon, ATT, Sprint and any carrier who wants their devices bootloader locked, you suck. You have no legitimate reason for this. None. Stop doing it.

Root and unlocked bootloaders for all who want them. 



The new reason to avoid Apple Macs.

Information Technology, Rants and Raves

It looks like the days of a user upgradeable mac have gone bye bye. The new MacBook pros, and some (if not all) of the iMacs are no longer user serviceable. What does this mean? Well if your RAM, Hard Drive or battery goes out, or you simply want to upgrade, you can no longer bring it to a 3rd party shop to fix, such as myself. Therefore you’re going to pay out the ass to fix anything. You will now also be stuck with the specs you bought with no way to upgrade without buying a whole new computer.

So whoever decided to solder the ram to the mobo, glue the battery in and use a pci-e hard drive. I hope you get raped and beaten with a old model 60lb Mac Pro. Apple, you can go fuck yourselves for this decision. Do everyone a favor and revert back to your old way.

A message to the Anti-Uber

Information Technology, Rants and Raves

While I haven’t read through current Taxi regulations, as each state is different and with many regulations, they’re more complicated than they should be, let’s go over the common knowledge basics of Taxi regulation.

  • Between 100k-1m liability insurance (depending on the state)
  • Drivers are drug tested
  • Background Checks
  • Commercial Licenses

Now, let’s look at Uber/Lyft

  • 1 million in liability insurance + comprehensive collision
  • Background Checks
  • Personal Licenses

Seriously though, Lyft and Uber have the insurance, they do their background checks and they terminate drivers for poor conduct or drug use. As for the commercial license, there’s ZERO reason for this as no Uber/Lyft driver will be very unlikely to ever transport 16 or more people. So, my dear lawmakers and Taxi drivers, your Argument is Invalid.

All we keep hearing is the bad (which in reality is a very small percentage), rather than the good. Again, the arguments of driver misconduct is just being highlighted consistently, even though it’s only been a handful of drivers. That’s not a fair judgement. Think of how much more misconduct and mistrust people have for Taxi companies. Every person I’ve ever talked to who has used Uber or Lyft said they will never go back to Taxis if they can help it. Short point of this is. We’re a democracy, if a majority of people decide Taxis need to go and Uber/Lyft need to stay, that’s what needs to happen. So enough with banning Uber/Lyft. Seriously, what’s with banning for Airport Pickups and drop offs? As long as drivers communicate with their passengers and aren’t waiting around, there’s no difference between a Lyft/Uber driver picking up someone and a friend. So enough is enough, just sit down and shut up.


Side Note:

As for the personal insurance companies dealing with Lyft/Uber Drivers. It’s about time ya’ll stop fighting it as well and work with them. The goal is a more friendly experience with drivers who are driving part time and not making enough to justify commercial insurance. Time for your policies to change to allow ridesharing services for those driving under, let’s say 15 hours per week. I can tell you, I looked into commercial insurance and it’s $5500 for my 2014 VW, which I cannot justify as I’d still have to pay for my $2000 personal insurance. Considering I only drive 5-10 hours a week. Really, you’re not losing any more money than you would with a non rideshare driver. In fact, you’re probably making more. Though I guess this really isn’t huge, as Uber/Lyft will both cover personal vehicles, albeit MUCH slower than personal companies.

Rideshare Ratings

Information Technology, Rants and Raves

The following are the only legitimate reasons to downrate a Lyft/UberX Driver.

1. The driver is inappropriate, and by normal people standards, not by your impossible standards. This means he or she was hitting on you, making you feel uncomfortable with off color conversation, etc.

2. The driver is reckless. I mean like doing 100 in a 45, not changing lanes every few seconds to get past traffic. Note, if you drive like a grandma yourself, you’re not allowed to be a judge of this one.

3. The car is filthy. If the back seat is covered in gum, hair, dirt, puke, whatever it may be, this is an acceptable reason to downrate. Mention it to the driver though. It’s possible they missed it when cleaning it out. If there’s a little dirt on the ground, or maybe a little dust on the seat, this is NOT a legitimate reason.


The following are NOT legitimate reasons to rate down your UberX driver. If you downrate for any of the following, you shouldn’t be taking UberX/Lyft. Stick to black car or SUV you princess you.

1. They don’t have water, the cord for your phone or a way to play your music. Remember, this is a convenience, not a requirement.

2. The driver is quiet. If the driver isn’t talking to you, maybe he or she has nothing to say or may just be a shy person. Don’t take it personally, there are times we’re happy to just be quiet, enjoy the ride and listen to some tunes.

3. Driver made a wrong turn, or got turned around in your neighborhood. It happens. You try being under pressure to perform to unrealistic standards in a neighborhood that’s a maze. If they cost you extra money by going 5 miles out of the way, mention it to them as they can have the fare reviewed, but don’t downrate for this.


Remember. UberX/Lyft drivers are people like you, putting A LOT of miles on their own cars so that you can get around for less in a car nicer than a taxi at less of a price. UberX should be more laid back and should not be held to the same standards of SUV or Black Car. So give us a break. If the driver was polite, got you there in one piece in a clean car, give them a 5 star.